This privacy policy covers Splash and Bounces’ treatment of any personally identifiable information that we collect when you visit our site, and when you use our services. This policy also applies to Splash and Bounces’ treatment of any personally identifiable information that we may disclose to any third parties. This policy does not apply to the practices of companies and organisations that we do not own, manage or control, or to people that we do not employ or manage. INFORMATION COLLECTION AND USE We may collect personally identifiable information when you visit or use our pages. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page you visited. We may use this information for three general purposes: to customize the content you see, to fulfil your requests for certain services and information, and to contact you. INFORMATION SHARING AND DISCLOSURE Splash and Bounce will not sell or rent your personally identifiable information to anyone. We will send personally identifiable information about you to other companies or people when: we have your consent to share the information we need to share your information to provide the product or service you have requested we need to send the information to companies who work on behalf of  Splash and Bounce to provide a product or service to you (unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us) we respond to subpoenas, court orders or legal process we find that your actions on our web sites violate the above terms of service, or any of our usage guidelines for specific products or services COOKIES We may set and access cookies on your computer to provide tailored content in the future.

Customer Safety and Terms and Conditions

At Splash and Bounce customer safety is our number 1 priority we want you to have a great fun in a safe environment. All of our Bouncy Castles are designed and manufactured in the UK and are PIPA compliant https://www.pipa.org.uk/ and built to BSEN: 14960 regulations.

All orders are subject to the following terms and conditions…

Should we be put on lock down current orders would be halted until we can resume work

We reserve the right to change booking dates if we suffer adverse staffing issues due to COVID 19

All orders will be manufactured to the strictest health and safety conditions

Once your booking has been received you will receive an email confirmation if the details are incorrect please call us

All bookings received will need to advance a 25% deposit to secure the dates you require

Deposits are not refundable in the event of a cancellation by the customer

Splash and Bounce will not be liable for to any person for loss or damage that may occur using our products, wherein that use is in line with our instructions concerning safety and capacity. No exclusion of our liability in these terms shall apply to any damages occurring through death or injury caused by the negligence of Splash and Bounce or any of it’s Directors.

We will deliver your order within the time frames agreed at point of order, however we accept no liability for occurrences outside of our control which may delay the agreed delivery schedule.

You are legally entitled to cancel your order within 7 days of placement.